General (Phoenix Cloud Hosting Provider)
1. Where is Armour Cloud based?
We are a Phoenix, Arizona–based cloud hosting provider delivering low-latency service from secure Arizona data centers.
👉 See our Colocation on our Colocation page — Contact us — call (602) 529-3435.
2. Who is a good fit for Armour Cloud?
Regulated and security-first organizations (healthcare, finance, legal, insurance, multi-location SMBs) that need secure, managed cloud.
👉 Explore Private Cloud on our Private Cloud page — Contact us — call (602) 529-3435.
3. Do you offer 24/7 support and SLAs?
Yes. We monitor environments 24/7 with documented SLAs, escalation paths, and monthly reporting.
👉 Details on Managed IT on our Managed It page — Contact us — call (602) 529-3435.
4. Can you migrate us from our current host?
Yes. We plan, stage, test, and cut over with rollback windows to minimize downtime and risk.
👉 Migration & Hosting on our Private Cloud page — Contact us — call (602) 529-3435.
5. Which compliance frameworks do you support?
We align architectures and operations to HIPAA, SOC 2, PCI-DSS, and GLBA requirements. See our HIPAA hosting.
👉 Learn more on our Hipaa page — call (602) 529-3435.
6. Do you provide managed services?
Yes—fully managed or co-managed options covering monitoring, patching, backups, identity, and security baselines.
👉 Compare Managed Services on our Managed It page — Contact us.
7. How do you secure client environments?
Defense-in-depth: MFA, least privilege, segmentation, encryption in transit/at rest, patch cadence, and continuous monitoring.
👉 Security Operations Overview on our Managed It page — Contact us — call (602) 529-3435.
8. Can we scale up or down easily?
Yes. Resources scale with demand; we right-size for cost and performance.
👉 Right-size with Private Cloud on our Private Cloud page — call (602) 529-3435.
HIPAA Compliance & Security Hosting
1. Is ArmourCloud HIPAA compliant?
Yes. ArmourCloud provides HIPAA-compliant cloud hosting and managed services to protect PHI.
👉 See HIPAA Hosting on our Hipaa page — call (602) 529-3435.
2. How do you protect patient data?
Encryption in transit and at rest, intrusion detection, firewalls, MFA, and monitoring. We also offer HIPAA-compliant Microsoft 365 email.
👉 Email Compliance on our Hipaa M365 page — Contact us.
3. Can you sign a BAA?
Yes — Business Associate Agreements are available for all PHI-handling clients.
👉 Request a BAA on our Hipaa page — Contact us — call (602) 529-3435.
4. What industries use your HIPAA hosting?
Healthcare, dental, medical billing, insurance, and any organization that stores or transmits PHI.
👉 Industry Use Cases on our Hipaa page — call (602) 529-3435.
5. Why ArmourCloud for HIPAA hosting?
Phoenix-based facilities, proven compliance, redundant infrastructure, and expert support. Explore our Private Cloud Hosting.
👉 Assess Private Cloud on our Private Cloud page — Contact us.
Secure Virtual Desktops (Managed VDI)
1. What is a secure virtual desktop (VDI)?
A cloud-hosted desktop with centralized security and policy enforcement—business data stays in the data center, not on endpoints.
👉 See Hosting Options on our Private Cloud page — Contact us — call (602) 529-3435.
2. Will VDI work with our apps?
Most Windows line-of-business apps run natively; web/SaaS run in the browser. We validate specialty apps pre-cutover.
👉 Discuss App Compatibility on our Private Cloud page — Contact us.
3. How is access secured?
MFA, conditional access, device posture checks, network controls, and audit logging.
👉 Identity & Access on our Managed It page — Contact us — call (602) 529-3435.
4. Is performance good for remote teams?
Yes—protocol tuning, profile optimization, optional GPU, and Phoenix proximity reduce latency.
👉 Performance Planning on our Private Cloud page — call (602) 529-3435.
5. How are user profiles and data handled?
FSLogix/roaming profiles with policy-driven data redirection to encrypted storage.
👉 Storage & Profiles on our Hybrid page — Contact us.
6. How is VDI priced?
Per-user or pooled models based on vCPU/RAM/storage, security stack, and support tier.
Contact us — call (602) 529-3435.
7. Do you manage patching and updates?
Yes—gold images, maintenance windows, staged rollouts, and rollback options.
👉 Update Management on our Managed It page — call (602) 529-3435.
8. Can contractors access securely?
Yes—guest access with conditional policies and time-boxed permissions.
👉 Access Controls on our Managed It page — Contact us — call (602) 529-3435.
Secure WordPress Hosting
1. Do you harden WordPress by default?
Yes—WAF, least privilege, plugin vetting, staged updates, and malware scanning.
👉 Secure WP Hosting on our WordPress page — Contact us.
2. Is staging included?
Yes—develop and test in staging, then deploy to production with backups.
👉 Staging Workflow on our WordPress page — call (602) 529-3435.
3. How do you handle performance?
Object caching, optimized PHP, CDN, and NVMe storage for fast TTFB in Phoenix.
👉 Performance Details on our WordPress page — Contact us — call (602) 529-3435.
4. Do you manage plugin updates?
Yes—scheduled windows, regression checks, and rollback plans.
👉 Managed Updates on our WordPress page — Contact us.
5. Are WooCommerce sites supported?
Yes—commerce-specific security and performance tuning.
👉 WooCommerce Support on our WordPress page — call (602) 529-3435.
6. What backups are included?
Daily snapshots and on-demand restores with retention policies.
👉 Backup Policies on our WordPress page — Contact us — call (602) 529-3435.
Email Security, Filtering & Encryption
1. What protection layers do you use?
Advanced spam/phishing filters, DMARC/DKIM/SPF alignment, sandboxing, and anomaly detection.
👉 Email Filtering on our Email Filtering page — Contact us — call (602) 529-3435.
2. Do you support end-to-end encryption?
Yes—policy-based encryption and user-initiated secure messages.
👉 Compliant Email on our Hipaa M365 page — call (602) 529-3435.
3. Can you stop business email compromise (BEC)?
Impersonation protection, look-alike domain checks, and executive shielding reduce BEC risk.
👉 Stop BEC on our Email Filtering page — Contact us — call (602) 529-3435.
4. Does this work with Microsoft 365/Google Workspace?
Yes—API and gateway-based integrations are supported.
👉 Integration Details on our Email Filtering page — Contact us.
5. Do you provide user security training?
Optional awareness training and phishing simulations are available.
Contact us — call (602) 529-3435.
6. How are threats reported?
Dashboards, SIEM/SOC integrations, and scheduled reports provide visibility.
👉 Reporting & SIEM on our Email Filtering page — call (602) 529-3435.
Application Hosting
1. Which apps can you host?
Most Windows/Linux line-of-business apps, databases, and middleware (validated during discovery).
👉 Host Your Apps on our Private Cloud page — Contact us — call (602) 529-3435.
2. How do you ensure uptime?
Redundant power/network, clustering, health checks, and SLA-backed monitoring.
👉 Uptime & SLAs on our Private Cloud page — call (602) 529-3435.
3. Is database management included?
Yes—patching, backups, performance tuning, and security hardening.
👉 DB Management on our Private Cloud page — Contact us.
4. Can you integrate with our SSO/IdP?
Yes—SAML/OIDC with conditional access and RBAC.
👉 SSO & IAM on our Managed It page — call (602) 529-3435.
5. How are updates handled?
Change windows with staging, backups, and rollback.
👉 Change Management on our Managed It page — Contact us — call (602) 529-3435.
6. Do you provide logs and APM?
Yes—centralized logging and app performance monitoring.
👉 Observability on our Managed It page — call (602) 529-3435.
Secure Cloud Storage Hosting
1. How is data encrypted?
Encryption in transit (TLS) and at rest with key management and role-based access.
👉 Storage Security on our Hybrid page — Contact us — call (602) 529-3435.
2. Do you support retention and legal hold?
Yes—policy-based lifecycle, immutability options, and eDiscovery support.
👉 Retention & Governance on our Hybrid page — call (602) 529-3435.
3. Is off-site replication available?
Yes—geo-resilient replication and disaster recovery planning.
👉 DR & Replication on our Hybrid page — Contact us — call (602) 529-3435.
4. Do you provide file-level auditing?
Yes—detailed audit trails and alerting for sensitive activity.
👉 Audit & Alerts on our Hybrid page — call (602) 529-3435.
5. How do you handle large file sync?
Optimized clients, delta sync, and bandwidth controls.
👉 Sync at Scale on our Hybrid page — Contact us — call (602) 529-3435.
6. Can storage back VDI profiles?
Yes—tuned for profile containers and redirected folders.
👉 Profiles & FSLogix on our Hybrid page — call (602) 529-3435.
Phoenix & Arizona Colocation (Managed)
1. Which Phoenix facilities do you use?
Tier-ready Arizona data centers with redundant power, cooling, and carrier-neutral connectivity.
👉 Facilities & Options on our Colocation page — Contact us — call (602) 529-3435.
2. What rack/power options exist?
From single U to full racks/cages, A+B power, and metered or committed KW.
👉 Rack & Power on our Colocation page — call (602) 529-3435.
3. Is remote hands available?
Yes—install, swaps, cabling, reboots, and incident response.
👉 Remote Hands on our Colocation page — Contact us — call (602) 529-3435.
4. Do you offer managed colocation?
Yes—monitoring, patching, backups, and security overlays for your hardware.
👉 Managed Services for Colo on our Managed It page — call (602) 529-3435.
5. What carriers/peering are available?
Multiple carriers, diverse paths, and cloud on-ramps; we size and price connectivity options.
👉 Connectivity Options on our Colocation page — Contact us — call (602) 529-3435.
6. Can you help procure hardware?
Yes—we can source, rack/stack, and burn-in equipment.
👉 Hardware Services on our Colocation page — call (602) 529-3435.
Managed Cloud IT Services
1. What is included in "managed"?
Monitoring, patching, backups, identity, security policies, incident response, and monthly reporting.
👉 See What’s Included on our Managed It page — Contact us — call (602) 529-3435.
2. Do you co-manage with internal IT?
Yes—we define RACI, ticket workflows, and shared tooling to fit your team.
👉 Co-managed Options on our Managed It page — call (602) 529-3435.
3. How do you handle onboarding?
Discovery, documentation, access setup, stabilization sprints, and success criteria.
👉 Onboarding Process on our Managed It page — Contact us — call (602) 529-3435.
4. Do you manage identity and access?
Yes—MFA, SSO, RBAC, and periodic access reviews across services.
👉 Identity & Access on our Managed It page — call (602) 529-3435.
5. What about vendor management?
We coordinate with ISPs, SaaS vendors, and OEM support to resolve issues quickly.
👉 Vendor Management on our Managed It page — Contact us — call (602) 529-3435.
6. How are changes approved?
Change control with maintenance windows, comms plans, and rollback.
👉 Change Control on our Managed It page — call (602) 529-3435.
Cloud Security & Compliance
1. Which security controls are standard?
MFA, least-privilege, hardened baselines, encryption, backups, logging, and vulnerability management.
👉 Security Baselines on our Managed It page — Contact us — call (602) 529-3435.
2. Can you help with HIPAA/SOC 2 readiness?
Yes—gap analysis, control mapping, remediation, and evidence collection.
👉 HIPAA Readiness on our Hipaa page — call (602) 529-3435.
3. Do you provide policies and runbooks?
Yes—security policies, incident response plans, and tabletop exercises.
👉 Policies & IR on our Managed It page — Contact us — call (602) 529-3435.
4. Is continuous monitoring available?
Yes—SIEM/SOC integrations and alert tuning for ongoing visibility.
👉 Monitoring & SIEM on our Managed It page — call (602) 529-3435.
5. Do you offer penetration testing?
We coordinate third-party testing and deliver remediation plans.
Contact us — call (602) 529-3435.
6. How do you support audits?
Architecture diagrams, control descriptions, logs, and evidence artifacts.
👉 Audit Support on our Hipaa page — call (602) 529-3435.
Virtual Office Desktop Solutions
1. How is "virtual office" different from VDI?
It combines VDI with collaboration tools, secure storage, identity, and device management for a turnkey workspace.
👉 Compare Options on our Private Cloud page — Contact us — call (602) 529-3435.
2. Do you include collaboration and voice?
Available—Teams/Meet/Zoom integrations and secured endpoints.
Contact us — call (602) 529-3435.
3. Can contractors and vendors be onboarded?
Yes—guest access with conditional policies and time-boxed permissions.
👉 Guest Access Policies on our Managed It page — call (602) 529-3435.
4. What about BYOD?
Device posture checks, DLP controls, and browser-isolated access where required.
👉 BYOD & DLP on our Managed It page — Contact us — call (602) 529-3435.
5. Is onboarding/offboarding automated?
Yes—standardized workflows with audit trails.
👉 Automation on our Managed It page — call (602) 529-3435.
6. How is pricing structured?
Per-user, based on app stack, storage, and security options.
Contact us — call (602) 529-3435.
